MHA Competency Model

The Master of Health Administration Program at Saint Joseph’s College has adopted a modified version of the Healthcare Leadership Alliance Competency Model as the basis for the program. Students completing the program are expected to have achieved at least intermediate mastery of each competence noted below.

Domain	Competence
Communication & Relationship Management	Utilize effective Interpersonal Communication
	Exhibit Effective Writing Skills
	Demonstrate Effective Presentation Skills
Leadership	Effectively Lead and Manage Others
	Manage Change Effectively
	Able to Honestly Assess Self
	Demonstrate Systems Thinking
	Effectively Solve Problems and Make Decisions
Professionalism	Exhibit Personal and Professional Ethics
	Contribute Profession and in Community
	Work Effectively in Teams
Knowledge of the Healthcare Environment	Explain Health Care Issues and Trends
	Analyze Population Health and Status Assessments
	Explain Health Policy
	Apply Health Care Legal Principles
Business and Analytical Skills	Manage Healthcare Finance
	Effectively Manage Human Resources
	Explain Organizational Dynamics and Governance
	Apply Strategic Planning
	Utilize Effective Marketing Principles
	Understand and Effectively Manage Information and Use Technical Skills
	Employ Quality Improvement/Performance Improvement Strategies
	Demonstrate Quantitative Skills
	Planning and Manage Projects
	Analyze and Apply Economic Principles

Adopted July 2017